Our Tenants

We understand that finding a property to rent quickly and easily is important and we know that the letting process should be as smooth as possible.

When you register with our dedicated team, they will want to know your requirements, from budget to the facilities you wish to be near to and how much space you would like, in order to present a selection of properties appropriate to your needs. If you do not know the area and need guidance, please be rest assured that our Agents have extensive local knowledge and will be delighted to offer advice. They will then conduct a matching process based on your key requirements and present suitable properties for you to view. At Etherington Property Management, we have a huge range of properties on offer from Apartments suitable for young couples, to luxury properties and even practical yet affordable terraced houses

Once you have viewed and chosen a property the following stages are conducted:

  • Application form completed
  • Necessary paperwork prepared and sent to you
  • Inventory
  • Rent and deposit monies outstanding taken
  • Exchange of contracts and completion.

After this has been completed you are free to move into your dream home, safe in the knowledge that Etherington Property Management  will be on hand whenever you have a question or query. Customer Service is at the forefront of our very ethos and this is one of the reasons that we are now one of the leading providers of property in East Lancashire.

Tenants

Information for Etherington Property Management Tenants

VIEWINGS

Viewings are strictly by appointment only. All viewings will be accompanied by a member of our staff unless alternative arrangements have been agreed. It is not standard for our website particulars to include room sizes so we recommend bringing a tape measure with you.

Although television and telephone lines may be present in a property this is not an assurance that there is an aerial present or active telephone line, it is the responsibility of the tenant to make their own enquiries with regards to these services.

Permission must be obtained prior to the installation of Satellite or Cable television.

 

PETS AND SMOKING

Pets or smoking are not permitted in any or our properties unless by prior consent of the landlord.

 

SAFETY

All our properties that have gas appliances will have a valid GAS SAFE certificate throughout the period of the tenancy.

 

TENANCY DEPOSITS

A tenancy deposit usually amounting to one months rent will be compulsory on all properties. This will be required in cleared funds on or before the moving in date. We will consider accepting deposit bonds but full details will need to be provided before acceptance can be given.

All monetary deposits taken will be protected in a government-authorised tenancy deposit protection scheme. The scheme we use is  Deposit Protection Service (DPS).

 

RENTS

Usually a minimum of one months rent will be required in cleared funds on or before the move in date. Please call us for full details of payment methods accepted.

 

BENEFITS CLAIMANTS

We do not exclude tenants claiming benefits, however it is at the discretion of the landlord and therefore we recommend you consult us first before booking an appointment.

For benefit claimants we will require a guarantor who must be a home owner or working. Please call to confirm the amount the guarantor would need to be earning in order to qualify.

 

REFERENCES

All our properties will require all adult tenants to be referenced. The references will include an employers reference, current landlords reference (if applicable) and a credit search. We also require one piece of picture I.D. and proof of address.

 

AGENCY FEES

We do not charge any tenant fees

 

UTILITIES AND COUNCIL TAX

On taking up a tenancy it is the responsibility of the tenant to pay rent, council tax, gas, electricity, water/sewerage, telephone and television license unless otherwise agreed. It is essential that you call the relevant suppliers to set up your account details.

CONTENTS INSURANCE

Although it is not compulsory, it is recommended that all tenants take out a contents insurance policy. We have a preferred supplier PJenkins-Insurance  (click on this link for website) based in Burnley. Mention that you are a tenant of Etherington Property Management for a preferential rate.

 

REPAIRS

Every effort is made to ensure that your rented home is of the highest standard. However, from time to time you may find the odd problem. Please call our office on 07803 059 924 to report the matter and we will take the appropriate action. In the unlikely event there is no reply, please leave a message or text details of the problem and we will endeavour to get back to you as soon as possible.

Please note that tenants will be charged for any call out made deemed unnecessary or falling under the tenant responsibility. Common examples of this are blocked drains caused by baby wipes, no gas/electric left on meter.